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Get in Touch with the Docelligent Team
Whether you’re exploring deployment options or need product assistance, our team is here to help. Connect with us to discuss your secure sharing goals.
Frequently asked questions
General Inquiries
What is Docelligent used for?
Docelligent enables secure, compliant, and controlled document sharing with external users — across SharePoint, private cloud, and on-premises environments.
How do I choose the right Docelligent plan?
Our team can help you select the right plan based on your organization’s needs — from Docelligent Share for professionals to Docelligent for Enterprise for large, regulated organizations.
Does Docelligent support all document types?
Yes. Docelligent supports all major document formats, including PDF, Word, Excel, images (JPEG, PNG), and even multi-page TIFF files — a common legacy format in healthcare, government, and financial sectors.
Can I try Docelligent before purchasing a subscription?
Yes. You can experience all the features of Docelligent Share completely free — including secure sharing, access controls, watermarking, and tracking.
The same capabilities are available in Docelligent Cloud for SharePoint, where you can explore the platform online and securely share your first document — with no complex setup or IT dependency.
What industries does Docelligent support?
Docelligent is trusted across healthcare, finance, legal, government, manufacturing, and consulting sectors — wherever secure external collaboration is essential.
Security & Compliance
Is Docelligent compliant with data protection regulations?
Yes. Docelligent is built around leading global standards such as HIPAA, GDPR, and ISO 27001, ensuring complete data confidentiality, access control, and auditability.
Can I revoke or limit access after a document is shared?
Absolutely. Docelligent allows real-time access revocation, time-limited access, and page-level restrictions even after a document has been shared.
Where are documents stored when using Docelligent Cloud for SharePoint?
All documents remain in SharePoint, while the sharing mechanism is managed securely through the Docelligent Cloud, ensuring full control and encryption at all times.
Does Docelligent support encryption and watermarking?
Yes. Every document is encrypted in transit and at rest, with dynamic, user-specific watermarking applied automatically to prevent unauthorized distribution.
Sales & Support
How do I contact sales or request a custom quote?
You can reach our sales team using the contact form on this page or email us at contactus@docelligent.com. Our team will get in touch within one business day.
What kind of support does Docelligent offer?
We provide email support for all plans and 24/7 technical assistance for enterprise customers, ensuring uninterrupted operations.
What happens after I submit the contact form?
Our team will review your inquiry and reach out within one business day to help with your request or schedule a demo, if needed.